Transaction and velocity limits, which restrict the number and value of transactions processed within a specific timeframe, are an important part of maintaining a secure and stable payment environment. These limits are not fixed and can vary significantly based on a number of factors. These factors include, but are not limited to, the currency being used, the country of origin for the transaction, the specific payment solution employed (e.g., card type, alternative payment method), the customer's issuing bank policies, and the regulations imposed by our acquiring partners.
Due to the complex interplay of these variables, it's difficult to provide specific transaction or velocity limits in a general knowledge article. We encourage new customers to reach out to our Sales or Customer Success teams during the onboarding process to discuss their specific business needs and receive tailored guidance. Existing customers with specific inquiries about transaction limits or experiencing any processing issues should contact our support team for prompt assistance. This personalised approach ensures we can provide the most accurate and relevant information based on your unique circumstances.